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Zero Tolerance

The Practice supports the government's 'Zero Tolerance' campaign for NHS staff

All NHS staff are here to help patients as best as they can. They should be able to come to work without fear of violence, abuse or harassment from patients or their carers

In most cases patients and their carers are respectful, however a minority of people unfortunately are on occasion, abusive or violent towards our staff

Physical or verbal abuse or intimidation of staff in person or on the telephone will not be tolerated and may result in patients being removed from the practice list and, in extreme cases, the Police being contacted