Huntergreen Medical Practice Covid 19 Updates (11/06/2020)
On the 23rd of March 2020 Scotland entered lockdown like the rest of the U.K. At this time the Huntergreen Community Health Centre and the GP Surgeries located within it closed their doors and moved to a purely phone consultation system. This was to protect staff and protect patients from face to face contact and Covid 19.
Since then NHS services have not moved on much and services and far from resuming as normal with the virus still present and circulating in our communities.
As lockdown ends and we move through the recovery phases set out by the Scottish Governement, NHS services will resume at a slow and safe pace to do so but services are likely never to resume to a system again that we knew previously. Likely we will be gone with the system of queuing in GP surgeries or sitting in GP waiting areas amongst multiple sick people spreading germs.
Going forward the surgery will stick with a more telephone based system with appointments only after they have been triaged by a trained admin staff member or healthcare professional. Triage for those of you who are unfamiliar with this term means assessing the urgency of your concern and directing you to the most appropriate healthcare specialist to deal with it.
We realise now that very many medical concerns can be safely and effectively dealt with over the phone or via a video consultation and do not necessarily need seen face to face.
We hope that you bear with us and work with us on this next step to move GP services forward.
We care about our patients safety and well being and hope to provide them with excellent medical care whatever the new way of the NHS will be.
As always your comments or suggestions are greatly appreciated (email@example.com, 01355 578030)
Huntergreen Medical Practice