Your GP is open and has been throughout the pandemic. The way that appointments are taking place however are different.
We have found over the past 12+ months that many more issues can be dealt with safely over the phone without necessarily the need to see a healthcare professional face to face
All patients will be seen face to face if a healthcare professional feels that this is necessary for patient care.
For this reason all calls and e-consults will be assessed and triaged by a healthcare professional. This may be to a face to face appointment with a healthcare professional at the GP surgery, a telephone call or direct you to another more appropriate healthcare provider e.g. pharmacy, optician, dentist or accident and emergency.
To book a telephone or face to face appointment with the surgery (nurse/GP/healthcare assistant) Please fill out an e-consult.
The eConsult system is open from 7am to 12.30pm on Mondays and from 7am to 4pm Tuesday through Friday.
Please note e-consult is or preferred method of gathering information from patients. Please only telephone the surgery on 01355 578030 if you are unable to access online services.
All patients attending the surgery for pre-booked appointments are advised to come alone at a specific appointment time. Please wear a mask when entering the building. Children / those patients with additional needs may attend with 1 parent / carer only. To maintain safety and adhere to 2m social distancing rules please do not attend the surgery without prior appointment.
Appointment System Comments or Suggestions
We are continuously assessing our appointments system based on demand. We aim to do our very best to meet our patients needs.
Your feedback / 01355 578030 / firstname.lastname@example.org (positive or negative) is welcome.