Due to safety concerns surrounding the Covid 19 pandemic we have had to change the way patients request and the surgery process prescriptions to minimise footfall in the surgery.
All prescriptions requested will now be collected for you by your nominated pharmacy. You should not attend the surgery to collect prescriptions.
We have a 48h turnaround for routine prescription requests
Repeat prescriptions can be ordered in the following ways:
- Telephone the surgery on 01355 578030 (08:30-12:30,14:00-17:30) Please note phone lines tend to be busiest between 8:30 and 1, particularly on Mondays, so you may need to try later.
- Fill in the request sheet which comes along with your prescription and place in the box on the ground floor as you enter the Health Centre.
- Register with your local Pharmacy who will request your repeat prescriptions for you
- Register for our online services and order via the link at the top of this page
Prescriptions will be generated within 2 working days ( this does not include weekends ) and will not be available any sooner so please do not phone.
Please keep track of when your medication is likely to run out as repeat prescription requests which become urgent as a result of poor planning will not be allowed to jump the queue.
Requests for Prescriptions Not On Repeat (ACUTE Prescriptions)
Prescriptions not available on repeat will not be available to order online. Please use one of the other means of ordering discussed above or discuss with your GP whether these can be added to repeats
If you wish to request a prescription that you have never had before you will be asked to make a telephone consultation to discuss this.
Please be responsible when ordering prescriptions. Do not order things that you do not need. A large amount of medicines are ordered and never used every month in Lanarkshire leading to thousands of pounds of wasted NHS funds and ultimately your tax. Unused medicines that have been dispensed by a pharmacy cannot be re-used if they are returned and have to be destroyed.
Patients should also be aware that a number of local pharmacies participate in a minor ailments prescription scheme whereby the Pharmacist is able to issue NHS prescriptions for minor medical conditions (e.g. paracetamol, antihistamines, head lice treatments). Signing up for this scheme can save you having to make an appointment with a GP in order to access these medicines.
Patients on repeat medication may be asked to telephone a doctor or nurse at least once a year to review these regular medications. If a medication review is due, notification should appear with your repeat slip. Please ensure that you book a routine medication telephone review appointment to avoid unnecessary delays to further prescriptions.